1. Definition of Terms in this Policy
we, our or us
Enielle AG, a company incorporated in Zürich, Switzerland with UID CH-320.3.059.215-9 whose registered office is at Voltastrasse 61 | CH-8044 Zürich, Switzerland; Enielle GMBH – DE 321407494; any and all of the subsidiaries of the above;
EU-U.S. Privacy Shield
the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce and the European Commission and Swiss Administration to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce;
any third party that accesses the website and is not either (i) employed by Énielle and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Énielle and accessing the website in connection with the provision of such services; and
A person who (either alone or jointly with other persons) determines why and how any personal data will be processed.
- the singular includes the plural and vice versa;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- “including” is understood to mean “including without limitation”;
- reference to any statutory provision includes any modification or amendment of it;
2. Personal Data
a. What is personal data and why do we collect it?
Personal data is any information that allows us to identify who you are (e.g. your full name), or a combination of identification elements such as physical characteristics, pseudonyms, occupation, address etc. that, as a whole, points back to you. As a data controller we can identify you either from the data itself or from the data in conjunction with other information we already have about you (e.g. your country or operating system).
b. What Data do we collect?
For the smooth operation of this website and any service provided to you, we may collect the following data from you:
 Contact information such as email addresses and telephone numbers
 Demographic information such as post code, preferences and interests
 Financial information such as credit / debit card numbers
 IP address (automatically collected)
 Web browser type and version (automatically collected)
 Operating system (automatically collected)
 A list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected)
 Company contact and invoicing information
 Name and contact information for 3rd Party providers
c. How is the data we collect stored?
The data we collect is stored in monitored servers and computers we are licensed to use (local or remote), with a minimum of 128bit encryption.
d. How do we use your personal data?
 We will retain any data you submit for up to 24 months
 Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your data will not be disclosed to third parties. This includes our partners, affiliates and / or any other person.
 Personal data is stored securely with a minimum of 128bit encryption.
 Any or all of the above data may be required by us or our partners and affiliates on our behalf in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
a) creating and maintaining your personal account, including all related services requested by you during the signup process;
c) contact for communication purposes which may be done using email, telephone, online chat, fax or mail.
d) internal record keeping;
e) improvement of our products / services;
f) transmission by email of promotional materials that may be of interest to you;
e. Point of Contact
Should you have any requests or questions regarding your data that has been retained by us, you can contact us directly at firstname.lastname@example.org.
Before we collect any personal data from you we will require your consent at the time of the request.
b. The right to be forgotten
You maintain your right to ask us to delete your personal data from our servers at any time by emailing us at email@example.com
However, in some cases this can make it impossible for us to continue to provide you with our services as some of that data is essential for the operation of those services. If this is the case we will notify you as soon as possible.
c. How can you access your data?
You may request a copy of any personal data you have either submitted or that we have collected by contacting us at firstname.lastname@example.org.
d. Object to decisions taken by automated processes
We collect information that may constitute personal data, through automated processes in order to provide you with our services effectively and problem-free (e.g. security verification, geolocation, website statistics etc.). The following information is collected by us through automated processes:
 IP address
 Web browser type and version
 Operating system
 A list of URLs starting with a referring site, your activity on this website, and the site you exit to.
You may object to any automated processes used on this website by contacting us at email@example.com. However in some cases this can make it impossible for us to continue to provide you with our services as some of that data is essential for the operation of those services. If this is the case we will notify you as soon as possible.
 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
 This Agreement will be governed by and interpreted according to the laws of Switzerland (State or local). All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Swiss courts.
5. Our Obligations
 For your convenience we aim to review our privacy and security processes every 6 months.
 All cookies used by this website are used in accordance with current Swiss and EU privacy laws.
 Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Énielle to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully or as intended.
 This website may place cookies that may fall into one or more of the categories set below (you can find a comprehensive list of the cookies we use here:
 You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu of your internet browser.
 You can choose to delete cookies at any time; however you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.
 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
 We may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the website. The providers of such services have access to certain personal data provided by users of this website.
 Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our partners in order to effectively provide you with our services, some of which may be located outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.
 We may also disclose data to a prospective purchaser of our business or any part of it.
 In the above instances, we will take steps with the aim of ensuring your privacy is protected.